Please note that our Price Match guarantee only applies at the time of purchase.
We will not issue (partial) refunds under the Price Match Guarantee after you have
purchased your course(s).
Price Match Guarantee exemption for NMLS courses: for NMLS (Nationwide Mortgage
Lending Systems) courses (classroom or webinar), StateCE will only Price Match other
providers at its own discretion to protect the quality of its offerings.
Online Courses
If you are not satisfied with any of State Continuing Education courses, you may
contact our customer service department toll free at 1.800.994.3040 or by email
at support@StateCE.com for a refund or exchange in accordance with the following
refund policy.
Customers requesting a refund or exchange for an online course must do so within
ten (10) days from the order date to receive a full refund. No refund or exchange
will be granted for completed courses.
Customers requesting a refund or exchange after ten (10) days will not be refunded
or exchanged. The materials may be used by another student with prior approval by
State Continuing Education. Please contact State Continuing Education for details.
Paper Based Courses
If you are not satisfied with any of State Continuing Education courses, you may
contact our customer service department toll free at 1.800.994.3040 or by email
at support@StateCE.com for a refund or exchange in accordance with the following
policy.
Courses returned within ten (10) days from the shipping date will receive a full
refund, less shipping and handling charges. No refund or exchange will be granted
for completed courses. ALL COURSE MATERIALS MUST BE RETURNED TO US IN GOOD, RE-SALEABLE
CONDITION.
Courses returned after ten (10) days will not be refunded. They may, however be
used by another student with prior approval by State Continuing Education. Please
contact State Continuing Education for details.
Classroom Courses / Live Webinar Courses
Customers requesting a refund for classroom or live webinar courses must do so at least 6 days before
the class start date.
All courses should be completed within six (6) months from the order date to ensure
that all course materials are up-to-date. Courses completed after this date may
not be accepted. Please contact customer service at 1-800-994-3040 or support@StateCE.com
if your courses have not been completed within six (6) months from the time of your
order.
All Rights Reserved. All course materials offered by State Continuing Education
are copyrighted by either State Continuing Education or its licensors. No part of
State Continuing Education's course content may be reproduced, retransmitted, distributed,
sold, published, broadcasted or circulated including individuals in the same company
or organization without the express written consent of State Continuing Education.
Course content received electronically via the Internet may be displayed or printed
for your personal, non-commercial use only. Purchase of a course includes a license
for one person to use the course materials. It is not permissible to distribute
files containing course materials or printed versions of course materials to individuals
who have not purchased the course(s) without written consent from State Continuing
Education. It is also not permissible to make the course materials available to
others over a computer network, Intranet, Internet, or any other storage, transmittal
or retrieval system.
Although great effort has been made to ensure State Continuing Education's course
content contains accurate and timely information, it is provided with the understanding
that the authors and publishers are not engaged in rendering legal, accounting,
tax or other professional advice. If professional advice is required, the services
of a competent advisor should be sought.
At no time will State Continuing Education sell personal information we receive
from you to anyone else. Information submitted to State Continuing Education for
purchases, registration, or personalized services will be used to fulfill orders
and for identification and notification purposes only.
Your email address may be used to alert you of upcoming renewal dates and classes offered,
relevant professional news and notifications. You may opt out of these email reminders at any time.
All financial transactions conducted through State Continuing Education are encrypted
for your security and protection. By using our website you agree to the collection
and use of certain information by State Continuing Education.
If you have any questions concerning any of these policies, please contact us by
calling our Customer Service department toll-free at 1.800.994.3040 or send email
to support@StateCE.com.
Ordering Policy - State Continuing Education has the right to cancel any order where
the total hours are excessively over the state for a single license renewal cycle.
State Continuing Education may cancel your access to courses not completed within
six (6) months from the time of your order.
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